Privacy Policy

Privacy Policy

Privacy Policy

At OG Ethnics, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase history

  • Payment-related information

  • Communication records and customer support inquiries

  • Information you provide when interacting with our website

Payment information is securely processed through third-party payment gateways. OG Ethnics does not store your complete card or banking details.

How We Use Your Information

We may use the information collected to:

  • Process, confirm, and fulfill your orders

  • Arrange shipping and delivery

  • Send order confirmations and updates via Email, SMS, or WhatsApp

  • Provide customer support and respond to inquiries

  • Process payments and refunds

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Detect and prevent fraudulent or unauthorized transactions

  • Comply with applicable legal and regulatory requirements

Data Security

  • We take reasonable and appropriate measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

  • Payment details are processed through secure third-party payment gateways.

  • We do not store your complete credit/debit card, UPI, or banking credentials on our servers.

  • While we take reasonable precautions to protect your information, no online transmission or electronic storage system can be guaranteed to be completely secure.

Sharing of Information

OG Ethnics does not sell, rent, or trade your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, including:

  • Courier and logistics partners for order delivery

  • Payment gateways and payment processors for processing transactions

  • Technology and website service providers

  • Customer support or communication service providers

  • Government authorities or legal entities when required by applicable law

Such information is shared only to the extent reasonably necessary for the relevant service or legal requirement.

Cookies

Our website may use cookies and similar technologies to:

  • Improve your browsing and shopping experience

  • Remember your preferences

  • Understand website traffic and usage

  • Improve website performance

  • Provide relevant marketing and advertising where applicable

You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.

User Consent

By accessing or using the OG Ethnics website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your information as described herein, subject to applicable laws.

Where required by law, we may seek additional or specific consent for certain uses of your personal information.

Third-Party Services & Links

Our website may contain links to or integrations with third-party websites, payment providers, social media platforms, or other services.

OG Ethnics is not responsible for the privacy practices, policies, or content of third-party websites. We recommend reviewing the privacy policies of such third parties before providing them with your personal information.

Policy Updates

OG Ethnics reserves the right to modify or update this Privacy Policy from time to time.

Any changes will become effective when the updated Privacy Policy is published on our website. We encourage you to review this page periodically for the latest information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact OG Ethnics through the contact details provided on our website.