Terms & Conditions

Welcome to OG Ethnics. By accessing our website, browsing our products, or placing an order with us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

Website Usage

You may use this website only for lawful purposes and in accordance with these Terms & Conditions.

Any misuse of the website, including activities that violate applicable laws, regulations, or the rights of OG Ethnics or any third party, is strictly prohibited.

You agree not to use the website for fraudulent, unlawful, abusive, or unauthorized purposes.

Ownership & Intellectual Property

All content available on this website, including but not limited to text, product images, photographs, logos, brand names, graphics, designs, videos, product descriptions, and other materials, is owned by OG Ethnics or is used with appropriate rights or permissions.

No content from this website may be copied, reproduced, modified, distributed, published, sold, or reused without the prior written permission of OG Ethnics.

Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, measurements, and other product information displayed on our website are accurate.

However:

Actual product colors may vary depending on your device screen, lighting, photography, and other factors.
Minor variations in fabric, embroidery, print, measurements, or embellishments may occur.
Product images may not always represent the exact appearance of the product due to photography and display conditions.
Unintentional errors or inaccuracies may occasionally occur.

OG Ethnics reserves the right to correct errors, update product information, modify descriptions, or change product availability at any time without prior notice.

Pricing & Payments

All prices displayed on the website are subject to change without prior notice.
Prices are inclusive of applicable taxes unless specifically stated otherwise.
Any applicable shipping charges will be displayed during checkout.
Payments are processed securely through trusted third-party payment gateways.
OG Ethnics does not store complete credit/debit card or banking information on its servers.
We reserve the right to cancel or refuse an order in cases of pricing errors, technical errors, suspected fraud, or other exceptional circumstances.

Orders & Cancellation

Once an order has been successfully placed, it may be processed for packing and dispatch.

Orders cannot be cancelled once they have been shipped from our warehouse.

OG Ethnics reserves the right to cancel an order before dispatch in exceptional circumstances, including product availability issues, payment issues, suspected fraudulent activity, or technical errors.

Shipping & Delivery

Shipping timelines, delivery locations, and shipping charges may vary depending on the destination and order value.

Please refer to our Shipping Policy for complete information regarding order processing, dispatch, delivery timelines, international shipping, and customs.

OG Ethnics is not responsible for delays caused by courier partners, customs clearance, weather conditions, natural events, public holidays, incorrect or incomplete address information, or other circumstances beyond our reasonable control.

Returns, Refunds & Exchanges

All returns, refunds, and exchanges are subject to our Return & Refund Policy.

Customers are requested to carefully review the Return & Refund Policy before placing an order.

Only products that meet the eligibility requirements specified in our policy will be considered for return, refund, or exchange.

User Reviews & Content

Customers may submit reviews, feedback, photographs, comments, or other content on our website or through our communication channels.

By submitting such content, you grant OG Ethnics a non-exclusive right to use, reproduce, display, modify, publish, or share such content for promotional, marketing, or informational purposes, where legally permitted, without any additional compensation.

You agree that any content submitted by you:

Is truthful and not misleading
Does not violate the rights of any third party
Does not contain unlawful, offensive, abusive, or inappropriate material
Does not infringe any copyright, trademark, privacy, or other intellectual property rights

OG Ethnics reserves the right to remove or refuse to publish any content that it considers inappropriate, misleading, offensive, fraudulent, or in violation of these Terms & Conditions.

Disclaimer

The website and its content are provided on an "as is" and "as available" basis to the extent permitted by applicable law.

OG Ethnics does not guarantee that:

The website will always be available or uninterrupted
The website will be completely error-free
All website content will always be accurate or current
The website will be completely free from viruses, malware, or other technical issues

We may temporarily suspend, modify, or discontinue any part of the website without prior notice.

Limitation of Liability

To the maximum extent permitted by applicable law, OG Ethnics shall not be liable for any direct, indirect, incidental, consequential, or other losses, damages, or expenses arising from or related to:

Use of or inability to use the website
Purchase, delivery, or use of our products
Shipping or delivery delays
Courier-related issues
Website interruptions or technical issues
Information or content provided on the website

To the extent permitted by law, the maximum liability of OG Ethnics in connection with any product purchased through the website shall not exceed the actual amount paid for that specific product/order.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to the use of our website or purchase of our products shall be subject to the applicable courts and jurisdiction in India.

Updates to Terms

OG Ethnics reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.

Any changes will become effective once the updated Terms & Conditions are published on our website.

Your continued use of the website after any changes are posted constitutes your acceptance of the updated Terms & Conditions.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact OG Ethnics through the contact details provided on our website.